Privacy Policy

Spectrum Stream Pty Ltd (trading as Aussie Pen Test)(“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, disclose, and store personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect personal information you provide directly to us, including:

• Name, email address, and phone number (via contact, quote, and booking forms)
• Company name, industry, and employee count (via quote requests)
• Payment information — processed securely by Stripe; we do not store card details
• Website domain or IP range (when purchasing an automated security assessment)

We also collect standard web analytics data (e.g. pages visited, browser type, referring URL) through analytics tools. This data is aggregated and does not identify you personally.

2. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and deliver the services you request
• Process payments and fulfil orders
• Send transactional communications (receipts, reports, booking confirmations)
• Improve our website and services
• Meet legal and regulatory obligations

We do not sell or rent your personal information to third parties.

3. Disclosure of Your Information

We may share your information with trusted third-party service providers who help us operate our business, including:

• Stripe — payment processing
• HubSpot — CRM and lead management
• Vercel — website hosting
• Sanity — content management

These providers are required to handle your information in accordance with applicable privacy laws. We may also disclose information where required by law or to protect our legal rights.

4. Data Storage and Security

Your information is stored on secure servers located in Australia and the United States. We use industry-standard security measures (TLS encryption, access controls) to protect your information from unauthorised access, disclosure, or loss. No method of transmission or storage is 100% secure — please contact us immediately if you suspect any unauthorised use of your information.

5. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. You can control cookie settings through your browser. Disabling cookies may affect some site functionality.

6. Access and Correction

Under the Privacy Act, you have the right to access the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or out of date. To make a request, contact us at hello@aussiepentest.com.au. We will respond within 30 days.

7. Complaints

If you believe we have breached your privacy, please contact us at hello@aussiepentest.com.au. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

8. Changes to This Policy

We may update this policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of our website after changes constitutes your acceptance of the updated policy.

9. Contact Us

For any privacy-related questions, contact us at: hello@aussiepentest.com.au
Spectrum Stream Pty Ltd (trading as Aussie Pen Test)
Melbourne, Australia